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Reviews

Feedback for has been compiled from 183 reviews.

Dates: Product: Score: Customer Comment:
Date: Product:

Broseley Serrano 5/York Midi/Monterrey 5/Monroe 5 (post 2013) Baffle

Score:
 Customer Comment:

Racheal was very helpful, parts were delivered on time.
Date: Product:

Franco Belge Montfort Elegance Ash Pan Franco Belge Montfort Elegance Grate

Score:
 Customer Comment:

Excellent supplier with all round good service and choice
Date: Product:

Franco Belge Montfort Elegance Fuel Retainer

Score:
 Customer Comment:

Excellent supplier with all round good service and choice
Date: Product:

ACR Neo 3C/3P/3W/3F Inner Side Glass

Score:
 Customer Comment:

Great service would highly reccomrnd
Date: Product:

Dunsley Highlander Side Brick Dunsley Highlander Back Brick, Interchangeable

Score:
 Customer Comment:

Helpful, quick knew exactly the parts I required just can't fault them.
Date: Product:

ACR Flue Collar and Glass Sealing Rope Kit - 8mm soft ACR Buxton Replacement Glass ACR Buxton Rope Seal Kit - 10mm Soft

Score:
 Customer Comment:

Arrived prompt. Good prices. Rachel is very helpful.
Date: Product:

ACR Novus Front Replacement Glass

Score:
 Customer Comment:

Despite being a difficult part for Bowlands to source they persisted and came through
Date: Product:

ACR Tenbury Door Sealing Rope Kit - 10mm soft

Score:
 Customer Comment:

Took a long time from ordering to receiving the goods and required a follow up phone call before they were dispatched
Date: Product:

Firefox 8 and Classic 8 Door Catch Firefox 8 ECO/Classic 8 ECO Door Handle Assembly

Score:
 Customer Comment:

great service, very helpfull
Date: Product:

Broseley Desire 7/Ignite 7 Baffle - 180599

Score:
 Customer Comment:

Bowland Stoves always have excellent customer service and great knowledge. They helped me find the part I required and we got it ordered. Delivery was within time and the part came undamaged. Excellent service all round and will use again in the future
Date: Product:

ACR Woodpecker WP5 Vermiculite Rear Brick ACR Woodpecker WP5 Left Hand Vermiculite Side Brick ACR Woodpecker WP5 Right Hand Vermiculite Side Brick ACR Woodpecker WP5 Lower Vermiculite Baffle

Score:
 Customer Comment:

Items good. Delivery slow.
Date: Product:

Franco Belge Montfort Classic Back Firebrick

Score:
 Customer Comment:

The firebrick I wanted and purchased was exactly the right size and fitted perfectly. Would be gappy to use this company again for Franco Belge spares.
Date: Product:

Franco Belge Monaco Flue Baffle Plate Franco Belge Sealing Rope Kit for Door

Score:
 Customer Comment:

Easy ordering system, Quality parts, Well packed, Fast delivery.
Date: Product:

ACR Neo Vermiculite Baffle ACR Neo Vermiculite Rear Brick

Score:
 Customer Comment:

Great service from order to delivery! Brilliant communication & more importantly, the exact product, thank you!!
Date: Product:

Franco Belge Monaco Replacement Glass

Score:
 Customer Comment:

We needed a part for our stove which wasn't listed on the parts list. We simply sent a photo and the lady in the office sourced what was wanted and despatched it promptly. Excellent service.
Date: Product:

Helios 5 ECO/Firefox 5 ECO/Classic 5 ECO/Penman Bassington Compact Baffle Plate

Score:
 Customer Comment:

Good service
Date: Product:

Franco Belge Monaco Flue Baffle Plate

Score:
 Customer Comment:

The correct part was sent to us, but on inspection we required another part not displayed on our exploded drawing. We carefully photographed the old part and sent it to Bowland Stoves, who correctly identified it and immediately sent a new one as requested.
Date: Product:

ACR Tenbury Grate ACR Tenbury Log Guard ACR Tenbury Left Hand Internal Heat Plate ACR Tenbury Right Hand Internal Heat Plate

Score:
 Customer Comment:

Products were well wrapped and arrived on day they said.
Date: Product:

Broseley Hestia 7/Silverdale 7 Baffle - 40614

Score:
 Customer Comment:

We ended up not being able to buy from Bowland as despite their website indicating the product was available - it wasn't and so we had to have a refund
Date: Product:

ACR Astwood II Vermiculite Baffle Plate ACR Right Vermiculite Side Brick ACR Multifuel Grate ACR Left Hand Vermiculite Side Brick ACR Door Sealing Rope - 10mm soft ACR Door, Flue Collar and Glass Sealing Rope Kit ACR Rear Vermiculite Brick

Score:
 Customer Comment:

Excellent service- went out of their way to get and send parts I needed. All but one of the parts was available and they provided timescale for delivery of last part. Prompt delivery offered.