The ACR Neo 1F is a very flexible stove and can fit into any room you want it too. It can be installed into a fireplace recess or can be left to be free standing, both creating totally different looks in your living space. You also have no limit on what you can burn in this stove as it allows you to burn wood or any smokeless fuels. With it being a tall stove, you have a fabulous viewing window that can entertain you for hours. You can also enjoy an unspoiled view with the help of the modern technology that is the Airwash system. This keeps the viewing glass clean and clear so you can continue to enjoy the view. If you like the look of this stove but think you can't have because you live in a smoke controlled area then think again because this stove is DEFRA approved. So no matter where you live or what style you home is then this stove is sure to create a fantastic centre piece.
Easy ash removal system
Rear or Top Flue Exit
125mm flue collar
Simple to use single air control
This stove has 10 year warranty covers all stove castings, it does not include consumable items such as glass and door seals. This full warranty is only honoured when the stove is purchased from a recommended retailer. If a stove is purchased from a non recommended dealer only a 12 month warranty will be honoured.
DELIVERY ADVICE Delivery times for stoves and spare parts will vary depending on whether they are in stock, readily available from the manufacturer or, in some cases, have longer than normal lead times. Please note there are no weekend deliveries - Monday to Friday only.Stoves - The delivery guidance for stoves is as follows:- • 5 to 7 working days if readily available from the manufacturer • 7 working days to 6 weeks (extreme situation) if goods on backorder and not readily available • The delivery driver is obliged to wait with you for up to 15 mins while you unpack the goods and check them • Should the driver refuses to wait please mark the delivery note as "unchecked" • If a stove is damaged, refuse delivery and do not sign for it - the item will be returned to us • Orders for delivery to EIRE and Channel Islands can no longer be acceptedStove spare parts - The delivery guidance for all stove spare parts is as follows:- • 1 to 5 working days if in stock • 5 to 7 working days if readily available from the manufacturer • 7 working days to 6 weeks (extreme situation) if goods on backorder and not readily available • All spare parts are delivered by courier and need to be checked and signed for upon receipt • If your goods are damaged please contact our Customer Service Team within 24 hours (quoting your Order Reference and Delivery Note Number) • Orders for delivery to EIRE and Channel Islands can no longer be accepted • All Orders must be paid for in full at the time of placing order • Our trained staff will process your order and confirm your order back by email Please ensure ALL of your contact details are correct and we have phone numbers that we can contact you on. You will automatically be notified of a delivery date, or if you prefer, you can change this date to one that suits you better.Exchanges and Returns If we have sent the wrong part to you we will ensure an exchange at no additional cost to you. However, where a customer has ordered the wrong part for their stove or no longer requires the par,t there will be additional charges such as:- Return postage charge Restocking charge Stove glass is cut to size for customers orders so this is NOT returnable, unless faulty ALL RETURNS AND EXCHANGES MUST BE DONE WITHIN 10 WORKING DAYS Rest assured we will do our utmost to ensure any additional charges for exchanges/returns are kept to a minimum. If you are not sure which is the correct part for your stove, please feel free to call us on 01706 813393, or email at email@example.com, before you complete your order. Dispatch terms and conditions Where possible all orders received will be despatched the following working day, on a next day service, with the exception of orders received on Thursday and Friday. These will be despatched on Monday. Next day deliveries • These will be delivered between the hours of 8am to 6pm, Monday to Friday only • If you are not available for delivery at the agreed time you may incur a redelivery charge • Stoves will be delivered on a 7.5 tonne delivery vehicle (about the size of a bin waggon). Please let us know as soon as possible if there will be any problems with access • These stoves are heavy. As there will only be one delivery driver who will help unload the stove, we suggest you have at least one other person available to assist where possible • The driver will be unable to move the stove across gravelled or unfinished drives, through narrow openings or up/down steps • Unfortunately, due to insurance and Health and Safety issues, the driver is NOT able to move the stove inside your house. However, the driver will be able to wheel it into your garage if possible While we do our utmost to ensure your goods are delivered on the agreed date at the agreed time, this is in the hands of third-party couriers over whom we have no direct control.